FlightView & Limo Companies: Navigate Business Bumps in the Road
Real-Time Flight Information Improves Customer Service and Cuts Costs
International LCT Show - LAS VEGAS (January 26, 2009) - For 85 percent of the limousine market, FlightView's real-time flight information delivers what's needed to navigate these tough times: ways to strengthen customer service and reduce costs.
With FlightView's FVXML Data Feed, limo companies can improve the customer experience with:
- Confirmation of reservations up to 90 days in advance
- Alerts of delayed flights - often well in advance of the airline's information
- Certainty that a scheduled pick-up will be there when and where promised
In terms of operational benefits, the solution provides:
- Elimination of wait times
- Reduced fuel consumption
- Smarter deployment of resources - drivers can pick up other passengers when a scheduled appointment is delayed
FlightView, a pioneer in the market for real-time flight information, provides up-to-the-minute information on flights in the air, and extracts the data directly from the Federal Aviation Administration (FAA), ensuring timeliness and accuracy. With information on more than 20,000 flights every day, limo companies across the country rely on FlightView to be there when the customer needs them.
"Between skyrocketing fuel costs, travel restrictions and curb-time restrictions at many major airports, the limo market has had a rough 12 months," said Mike Benjamin, CEO of FlightView. "Our customers are leading the way to recovery by focusing on what's needed most to differentiate - superior service and operational excellence."
For more information and to see FlightView's product in action and the upgraded displays, visit Booth #18.
FlightView is the recognized provider of the most accurate, real-time flight information solutions for the aviation and travel industries. FlightView's Dispatch and FVXML products help aviation and travel professionals achieve superior customer service with actionable real-time information. FlightView's information displays can be seen at airport terminals and on the Web sites of the largest major airports, airline and travel companies. FlightView's software services and solutions are relied upon by the US government, the world's largest airlines, airports, aviation and travel professionals, ground transportation companies and news outlets. Founded in 1981, and headquartered in Boston, Massachusetts, FlightView has more than 20 years of experience in building and supporting mission critical systems for the FAA and the Volpe Center. To access real-time flight information online, visit FlightView Flight Tracker or FlightView Mobile Flight Tracker.
VP of Marketing