Commercial AviationYou are at the mercy of ATC, airport congestion and inclement weather. Yet you are responsible for updating passengers and their guests when disruptions occur. Providing accurate flight arrival and departure information to passengers can reduce your customer service demands. Using independent radar data to confirm internal systems keeps your operations humming. Visually showing anxious trackers where the planes are will strengthen your brand.
Below you will find solutions that enable you to deliver flight status information over a variety of media and customizable formats to both customers and operations. We offer stand-alone and integrated tools that allow your entire company to offer operate efficiently, exceed customer expectations and deliver a quality travel experience.
We encourage you to explore the products below or to contact us through the simple form to the right to begin a dialogue with an account manager who understands your needs.
AccessOffer Engaging, Reliable Data to Everyone
Access is a suite of products that range from a direct XML datafeed where you can control the presentation and format of our flight data to fully hosted online solutions. Access includes in-terminal FIDS, online netFIDS and our highly-rated map images of flight progress.
- Establish trust with passengers.
- Provide maps with planes en route.
- Cost-effective, reliable flight data.
MonitorCreate a New Focal Point in the Airport
Monitor is an online or in-terminal display program that enables you to present your airlines air traffic to guests waiting in baggage claim, travelers on the concourses and trackers at home. Weather and traffic patterns show viewers why flights may be delayed despite clear skies overhead.
- Multimedia broadcast of flight status.
- Build trust by showing flight position.
- Reduce customer service questions.
DispatchEverything You Need to Dispatch Planes
Dispatch is a stand-alone software product that provides visual flight tracking of all IFR aircraft over U.S., Canadian, Caribbean and some international airspace. Your operations team can track irregular operations at airports that you rely on. Anticipate delays before they become a reality.
- Cost-effective, centralized flight tracking.
- Multiple data resources for dispatchers.
- Filter managers and alerts keep you on time.
ArchiveHistoric Landing Reports to Assess Markets
Archive is a custom service offered by FlightView. Simply tell us what airlines, airports or aircraft and what date(s) you are interested in and we will send you a comprehensive landing report of actual arrival times in convenient electronic formats for distribution throughout your organization.
- Spot new or growing business markets.
- Verify and audit your landing reports.
- Real-time radar shows best schedule slots.
Live!A Customer Service Tool That Drives New Sales
Live! is a browser-based applet that enables your website visitors to continuously track a flight in real time from departure to arrival. Generate excitement, loyalty and customer satisfaction through this new service and gain incremental revenue through subscription, advertising or promotion.
- Convert a cost center to a revenue center.
- New marketing tool to connect with the public.
- Be a part of a personalized referral.