FlightView's Monitor Product for Commercial Aviation
Commercial Aviation

Passengers no longer trust the word of gate agents. During inclement weather or air traffic delays, agents are harassed by skeptical passengers. Monitor:Fleet solves this problem and so much more.

  • Cost-effective way to provide engaging flight information.
  • Build trust while maintaining calm passengers and guests.
Costs Drop with Passenger Blood Pressure

How often have you been told flights are delayed due to weather while seeing blue skies behind the counter agent? Unfortunately, passengers have been misled in the past and thus are distrustful of delay information provided and are in search of confidence in the status provided by airline staff. If you are in need of a way to build trust and confidence, look no further.


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Monitor provides confidence by showing exactly where planes are and where weather is severe. Watching planes circling due to overscheduled airports, restricted runways or intense storms reassures passengers and guests that you are doing everything possible and keeps them calm. Start regaining their trust and securing their loyalty and business. Contact us now or read on.

Reduce Customer Service Questions with No Effort at All

Self-service stations for customers. Activate Monitor on screens near the customer service desks, with the current FIDS, at baggage claim and at the gates to preempt customer service inquiries regarding delayed or inbound flights. Reduce fruitless demands on and complaints to customer service agents, who can then focus on accommodating displaced passengers.


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Pricing based on activity. We understand that airlines are acutely concerned with costs. Monitor is cleverly priced based on the number of flights it is asked to track and the number of displays. By scaling cost to schedule, Monitor becomes a fixed cost, instead of a variable cost that can escalate when it is needed most: during inclement weather and ATC delays.

Manage High Strung Customers Through Better Relations

Be transparent with your passengers. Airlines who hide behind "I don't know." do not do well in a highly competitive marketplace. Don't fall into this category. We are in the information age and you must be honest and upfront with your passengers. What better way to express your transparency than to let your passengers see the world around them with Monitor?


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Empower your passengers and guests with information. Offered a visual situation display instead of simply text, passengers and guests make more informed decisions regarding their travel plans. Travelers who thank and respect you may recall your efforts to build a relation of trust the next time they are searching the internet for airfares. Contact us for more details.

 
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